Privacy Policy

Introduction

culta.ai Inc. ("culta.ai," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, password)
• Business information (company name, entity details)
• Financial data (revenue, expenses, transactions)
• Payment information (processed securely via Stripe)
• Communications (support requests, feedback)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Protect against fraudulent or illegal activity

Data Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (hosting, analytics)
• Third-party integrations you authorize (Stripe, accounting software)
• Law enforcement when required by law
• Business successors in the event of merger or acquisition

AI Features & Third-Party Processing

Our AI-powered features (including the AI assistant, insights, and report analysis) are powered by Anthropic's Claude AI. When you use these features, the following data may be sent to Anthropic for processing:

• Entity names and business descriptions
• Transaction descriptions, amounts, and categories
• Subscription names, costs, and billing information
• Financial summaries and metrics
• Your chat messages and questions

By using AI features, you consent to this data processing. Anthropic's handling of this data is governed by their Privacy Policy.

If you do not wish to share data with Anthropic, you may use culta.ai without the AI features. AI features are optional and can be avoided by not using the AI chat or AI-enhanced insights.

Data Security

We implement industry-standard security measures including AES-256 encryption, TLS 1.3, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data in a portable format
• Opt out of certain data processing

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time, and we will process the request within 30 days.

International Transfers

Your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.

Contact Us

If you have questions about this privacy policy or our practices, please contact us at support@culta.ai.